Skip to main content

Organizer handbook

This section is the organizer handbook: setup and manage events, and see how dashboard settings and workflows affect the public event page and registration flow. It covers everything from the event dashboard and setup to attendees, finance, check-in, and more.

Image placeholder: Organizer dashboard or event list with one event selected, showing high-level navigation. Add screenshot when ready.

Start here

TopicDescription
Event lifecycleHow event status and "live" work from creation to finished. Includes diagrams.
Event dashboardOverview of the event dashboard and sidebar sections, with a structure diagram.

Guide overview

The diagram below groups the main organizer tasks. Each box corresponds to one or more dashboard sections and a guide in this docs.

flowchart TB
subgraph setup [Setup and configuration]
SetupGuide[Setup and Settings]
CategoriesGuide[Categories and Pricing]
EmailGuide[Email Templates and Content]
end
subgraph audience [Audience and registration]
WhitelistGuide[Whitelist and Pre-registration]
AttendeesGuide[Attendees and Passes]
end
subgraph money [Finance and sales]
FinanceGuide[Finance]
CouponsGuide[Coupons and Combo Tickets]
AddonsGuide[Addons]
end
subgraph dayOf [Day-of and operations]
CheckinGuide[Check-in and Gate Management]
end
subgraph optional [Optional features]
SeatedGuide[Seated Events]
end
setup --> audience
audience --> money
money --> dayOf
setup --> optional

Guides (detailed)

GuideDescription
Setup & SettingsEvent information, content, registration fields, and all settings (registration, whitelist, fees, notifications, etc.). Includes tabs diagram and placeholders.
Settings to Attendee ExperienceReference table: which dashboard settings and category options affect what attendees see on the event page and during registration.
Categories & PricingAdd and edit ticket categories, prices, quantities, and registration types.
Whitelist & Pre-registrationRun whitelist-only events and manage pre-registrations. Includes workflow diagram.
Attendees & PassesAttendee list, pass generator, and sending event updates.
FinanceRevenue, payouts, refunds, and ticket transfers. Includes flow diagrams.
Check-in & Gate ManagementScanner and check-in at the gate.
Coupons & Combo TicketsDiscount coupons and combo/bundle tickets.
AddonsAdd-on products and addon sales.
Email Templates & ContentCustomize confirmation and other emails; lineup and gallery.
Seated EventsSeat map and seat management for reserved seating. Includes seat flow diagram.

For creating your first event, see Creating events.

Quick reference

I want to …Go toSee also
Control who can registerSetup → Settings (Whitelist), Whitelist RequestsWhitelist & Pre-registration, Settings to Attendee Experience
Change how the event page looksSetup → Settings (template, Seated), Seated Events, Image MapSetup & Settings, Seated Events, Settings to Attendee Experience
Change the registration form per ticket typeCategories & Pricing (registration type, fields)Categories & Pricing, Settings to Attendee Experience
Give a link straight to one categoryCategories & Pricing (Allow direct on category)Categories & Pricing