Organizer handbook
This section is the organizer handbook: setup and manage events, and see how dashboard settings and workflows affect the public event page and registration flow. It covers everything from the event dashboard and setup to attendees, finance, check-in, and more.
Image placeholder: Organizer dashboard or event list with one event selected, showing high-level navigation. Add screenshot when ready.
Start here
| Topic | Description |
|---|---|
| Event lifecycle | How event status and "live" work from creation to finished. Includes diagrams. |
| Event dashboard | Overview of the event dashboard and sidebar sections, with a structure diagram. |
Guide overview
The diagram below groups the main organizer tasks. Each box corresponds to one or more dashboard sections and a guide in this docs.
flowchart TB
subgraph setup [Setup and configuration]
SetupGuide[Setup and Settings]
CategoriesGuide[Categories and Pricing]
EmailGuide[Email Templates and Content]
end
subgraph audience [Audience and registration]
WhitelistGuide[Whitelist and Pre-registration]
AttendeesGuide[Attendees and Passes]
end
subgraph money [Finance and sales]
FinanceGuide[Finance]
CouponsGuide[Coupons and Combo Tickets]
AddonsGuide[Addons]
end
subgraph dayOf [Day-of and operations]
CheckinGuide[Check-in and Gate Management]
end
subgraph optional [Optional features]
SeatedGuide[Seated Events]
end
setup --> audience
audience --> money
money --> dayOf
setup --> optional
Guides (detailed)
| Guide | Description |
|---|---|
| Setup & Settings | Event information, content, registration fields, and all settings (registration, whitelist, fees, notifications, etc.). Includes tabs diagram and placeholders. |
| Settings to Attendee Experience | Reference table: which dashboard settings and category options affect what attendees see on the event page and during registration. |
| Categories & Pricing | Add and edit ticket categories, prices, quantities, and registration types. |
| Whitelist & Pre-registration | Run whitelist-only events and manage pre-registrations. Includes workflow diagram. |
| Attendees & Passes | Attendee list, pass generator, and sending event updates. |
| Finance | Revenue, payouts, refunds, and ticket transfers. Includes flow diagrams. |
| Check-in & Gate Management | Scanner and check-in at the gate. |
| Coupons & Combo Tickets | Discount coupons and combo/bundle tickets. |
| Addons | Add-on products and addon sales. |
| Email Templates & Content | Customize confirmation and other emails; lineup and gallery. |
| Seated Events | Seat map and seat management for reserved seating. Includes seat flow diagram. |
For creating your first event, see Creating events.
Quick reference
| I want to … | Go to | See also |
|---|---|---|
| Control who can register | Setup → Settings (Whitelist), Whitelist Requests | Whitelist & Pre-registration, Settings to Attendee Experience |
| Change how the event page looks | Setup → Settings (template, Seated), Seated Events, Image Map | Setup & Settings, Seated Events, Settings to Attendee Experience |
| Change the registration form per ticket type | Categories & Pricing (registration type, fields) | Categories & Pricing, Settings to Attendee Experience |
| Give a link straight to one category | Categories & Pricing (Allow direct on category) | Categories & Pricing |